CUSTOMER FEEDBACK FORM

Human Resources Board Policy: 00-08-02 Policy – Accessibility for Ontarians with Disability Act, 2005 (AODA) – Accessibility Standard for Customer Service Policy

Thank you for visiting the Catholic Children’s Aid Society of Toronto and/or its website. We are committed to providing services to all families, children and youth, regardless of their disabilities, with dignity and independence. If you visited one of our locations or browsed our website and wish to provide feedback, please complete the form below.

You may also download this form as a PDF here, and submit it via email to hr@torontoccas.org or mail. The Society understands that persons with disabilities may use methods other than standard print to access information. If you would like to provide your feedback in a different format, please contact Human Resources via phone at 416-395-1549 or by fax at 416-395-1551, or via mail at the Catholic Children’s Aid Society of Toronto, Attention Director - Human Resources, 26 Maitland Street, Toronto, ON M4Y 1C6.


YOUR IN-PERSON EXPERIENCE:
Office Visited
Date Visited
What services were you looking for?
Was our customer service provided to you in an accessible manner?


Comments
What could the Society do to make it easier for you to access our goods and services?
Other Comments
YOUR ON-LINE EXPERIENCE:
Did you find our website easily?

Were you able to find what you were looking for today?


On average, how often do you visit TorontoCCAS.org?





Please rate how our site is organized and linked


Please let us know what you think about our site's design



Please tell us if our website has provided you with a better understanding of CCAS's work with families and children?


Is the content clear and easy to read?


Are you interested in using social media functionality such as RSS feeds, sharing articles on Facebook, etc?


Did this website help you gain a better understanding of child abuse & neglect and how you can help children in your community?


Which area of the website did you LIKE THE MOST?
Which area of the website was MOST USEFUL to you?
Would you recommend this site to your colleagues, friends and family?

YOUR CONTACT INFORMATION:
* First Name
* Last Name
* Email
* Phone
Street
City
Province
Postal Code
* Would you like to be contacted?

* What is your prefered method of contact?



The Catholic Children’s Aid Society of Toronto is collecting the personal information you provide on this form so we can respond to your feedback. If you have questions about the collection, use and disclosure of your personal information by the Society, please see our privacy policy and if you have further questions, please contact us at, communications@torontoccas.org .
First Name
* Required Field
we're here to help!

About Us

We are one of four Children's Aid Societies in Toronto. Funded by the Government of Ontario and mandated by the Child and Family Services Act of Ontario, we provide child protection services 7 days-a-week, 24-hours-a day.

We work with Toronto's Catholic community to protect children from neglect and physical, sexual and emotional abuse.